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How We’ve Changed! 
Or Not?

by Carolyn J. Humphrey, RN, MS, FAAN

It was 1987 and what a year it was.

  • The top movie was Dirty Dancing.
  • The first heart-lung transplant took place in Baltimore.
  • Proprietary and hospital-based agencies were only 25% of providers.
  • The “Staggers lawsuit” was filed which resulted in a landmark ruling.  Medicare homecare payments are controlled by what care the patient needs, not what Medicare is willing to pay.
  • Fiscal intermediaries questioned everything!  Agencies had to buy copiers and rent trucks to respond.
  • Beacon Health was founded.
  • I was 40 and pregnant!
  • Prozac® was released for use in the US.

And now... it’s 2007!  I’ve been reflecting on the last two decades in homecare — where we’ve been and where we are now.  In those 20 years, we’ve had quite the experiences.  It’s been exciting.

  • There’s increased recognition of the value of homecare and hospice and an increasing demand for those services.
  • Clinicians still find gratification working with patients and families.
  • Pay for Performance could result in increased clinician education and use of evidence-based practice.

It’s been frightening:

  • There has been no change in clinician productivity standards while clinicians experience tremendous pressure to do more with less time.
  • The current nursing shortage is here to stay, yet clinicians in the field do more non-clinical work than ever — even with technology. 
  • There is decreasing recognition of homecare nursing as a specialty by the profession, agencies, and state and national associations. 
  • And there are more stories of fraud and abuse.

And it’s been exhausting:

  • Paperwork was bad in 1987 and it’s worse today.
  • A field staff’s challenges include driving, getting lost, parking, freezing, being soaked in the rain, encountering animals and small creepy insects, finding clean restrooms, talking in private, paying higher gas prices, and walking into a home with 30 pounds of equipment!
  • We’ve endured Interim and Prospective Payment, OASIS, HIPAA, Home Health Compare, coding, managed care, HHABN, and 10 terms of Congress!

What I remember most about homecare in the 80s and 90s is the active role we all played in shaping regulations that had an impact on clinicians and patients.  We constantly told regulators and legislators how their changes were expensive and hampered patient care.  With the 2007 political changes, I’m hoping we increase this dialog beyond just reimbursement.

One constant over the last two decades has been Beacon Health.  Diane and Rich Omdahl have created a company committed to helping agencies be compliant, provide quality care and support their mission.  Now more than ever, homecare needs quality education, efficient and compliant policies and systems, and clinicians who provide appropriate, covered care.  Thanks to Beacon for being our homecare partners for two decades, now on to the next one!


Carolyn Humphrey is the Vice President and Education Director for Hopkins Educational Resources, a division of Hopkins Medical Products.  As a nurse and educator, Carolyn has spent over 30 years in homecare as an author, CEO, consultant, professor, and clinician.  She was the editor of Home Healthcare Nurse for 10 years and is the author of three books, two named American Journal of Nursing’s Book of the Year.  A Fellow in the American Academy of Nursing, she was named George Mason University’s Outstanding Nursing Alumni for 2006.

 
Previous Articles

The Founder Remembers...

Homecare: The Future of Health Care

Beacon Health Memories, Moments

After First Visit, They Were Sold on Homecare

20 Years in Homecare Tips from Homecare Veterans for ‘Newbies’

Traveling a Path to a Modern Homecare World

If There Wasn't Homecare

The Inside Story on Beacon Health

Three Views from Homecare Front

Homecare in the Moment

Then and Now


What People Are Saying

"I am a member of the Beacon Institute because it makes training senior staff and managers so much simpler. I love Homecare Q&A."

Diane Piccard, RN
Senior Director,
Field Operations
Interim Healthcare

"First, I want to thank you-all for the fine work you do to keep those of us in home health so well informed. It is hard to believe it’s been 20 years since you started up Beacon Health! You provided us with clear, consistent, fine quality services throughout that time."

Sheila Ann Kelly
Clinical Operations Manager
Interim Healthcare SSC

"I've worked in home care since 1982. I can recall what it was like before Beacon Health came on the home health scene: there were few, if any, reputable home health education resources."

Karen L Lee, BSN, R.N.
Director of Compliance
Home Health Care Affiliates, Inc.

“We continue to enjoy the monthly series and newsletters. This is my 15th year with Palmetto Health (26th year in Home Health) and you have been always such a wonderful, sensible, solid resource. “

Barbara Martin, RN BSN
QA&I Consultant
Palmetto Health HomeCare

“I am impressed with everything I have come in contact with related to Beacon. Keep up the good work!”

Pat L Martin, RN
Staff Development Coordinator
Kaiser Home Health Orange County

 

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